Online Booking & Ticketing

FAQs

Traveling with us

1. What should I do if I want to travel today??

First check our flight schedules to see there's a flight and call our Ticket office to check the availability of a seat. Tickets can also be purchased either from our IBE booking engine www.maiair.com or at most local travel agencies.
Currently, it is not possible to enter Myanmar without a valid tourist or business Visa. However, visa applications only take a few days to process. You can able to get Myanmar visa on arrival and please find more information at  http://www.mip.gov.mm/visaonarrival/   or apply at your local Myanmar Embassy or Consulate.
One misconception about visiting Myanmar is that you must buy a tour package before traveling and then change 200-300 USD into Foreign Exchange Certificates on arrival. This is no longer the case. You are free to make your own travel arrangements and you don't need to change any money.
A word of caution:
There are very few places in Myanmar which will accept so you might be better off purchasing a tour while abroad, otherwise bring adequate cash with you.

2. What is the quickest way to book tickets?

We sell tickets online through our website here www.maiair.com. That's the quickest way to buy a ticket and also at your local travel agent or contact one of our MAI offices.
Don't forget to apply for a tourist visa at your local Myanmar Embassy or Consulate  or please visit http://www.mip.gov.mm/visaonarrival/

3. Can I book a flight only and then get a hotel in Myanmar when I arrive?

Yes - once you have obtained a Tourist Visa you are free to make your own travel and accommodation arrangements on arrival in Myanmar. There is a desk at the airport arrivals area that can help you with this, but it might be more convenient to book ahead to obtain a room at preferred Hotel.

4. How do your prices compare to other airlines?

Our prices are typically 15-20% lower than our main competition. Please check with a travel agent.

5. What is a code share agreement?

A code share agreement allows each airline involved to sell seats on each other's flights. The agreement between MAI and Jetstar offers you access to both our networks, increasing connection opportunities and frequency of flights. A code share flight has two codes - the MAI number, as it appears on your ticket, and the number of the flight for the airline operating the service.
Note : 8M follows policy of our code sharing flights ; Jet Star.

6. How much baggage can be checked in?

We currently allow you to check-in up to 30Kg of luggage if you are flying business class and 20kg for economy class unless you have issued promotion tickets.

7. How much baggage can I take on the plane?

Like most other airlines, we allow you to bring a single piece of hand luggage with a maximum dimension not exceeding 58cm+34cm+23cm (L+H+W) and in weight not exceeding 7 kg which will fit easily under your seat or in the overhead luggage compartments.

8. What items are permitted on board?

Our flights adhere to international safety and security standards. In addition to the usual list of prohibited items you are not allowed to bring sharp objects onto the aircraft. This includes nail clippers, scissors, razors or any other object that may be considered dangerous.
Prohibited items:
Fireworks: Signal flares, sparklers or other explosives
Flammable Liquids or Solids: Fuel, paints, gas torches (including micro-torches and torch lighters).
Household Items: Bleach, spray starch, insecticides, drain cleaners and solvents.
Pressure Containers: Spray cans, butane, fuel, scuba tanks, propane tanks, CO2 cartridges, self-inflating rafts.
Weapons: Firearms, Ammunition, gunpowder, mace, tear-gas, or pepper spray.
Other Hazardous Materials: Dry ice, gasoline-powered tools, wet-cell batteries, camping equipment with fuel, radioactive materials (except limited quantities), poisons, infectious substances.
Miscellaneous Items: (These items may be checked, but NOT carried on-board.) Knives of any length (except rounded blade butter knives and plastic cutlery), cutting instruments of ANY kind including carpet knives, box cutters and folding or retractable blades regardless of length, ice picks, straight razors (safety/disposable razors ARE allowed), and scissors (metal, with pointed tips)

9. Are meals and drinks provided on board?

We are proud of the high quality in-flight service we provide, a part of the genuine hospitality of Myanmar. On even the shortest flights, we will provide a full meal service unless you issued promotion ticket.

10. What type of aircraft do you fly?

We operate Airbus A320 and Airbus A321, the most successful and advanced airplane in the world, using the latest technology to increase flight safety.

11. Do you offer a frequent flyer program?

Yes, we do have MAI Sky Smile Privileged Member Program which we are now offering great benefits to all our loyal customers. You can also check out here http://www.maiair.com/privilege_club.htm.

12. I am a nervous flyer, what can you tell me to reassure me of my safety?

Your Safety is our highest priority. We are totally committed to ensuring the safety and security of all our customers and our flight crew. Our pilots are all expatriates who have obtained the highest levels of skill and experience from the world's leading airlines. Every member of the cabin crew has received the highest standard of safety training. All scheduled maintenance is performed on a timely basis and carried out by an internationally experienced team of skilled aviation personnel. They work under strict international operating standards, regulations and supervision. As a result we have maintained a spotless safety record since our services began in 1993.

13. Who owns Myanmar Airways International?

Myanmar Airways International (MAI), the National Flag carrier of the Union of Myanmar took off in August 1993. In April 2010 MAI has its new partners from private companies and management with an international perspective.

14. Please Note for dangerous goods!

For your own safety, international regulatory authorities have placed certain restrictions or prohibitions on the carriage of dangerous goods Find Our More ......

All about Myanmar!

1. Is Myanmar a safe country to visit, I hear there are political problems and unrest?

Myanmar is one of the safest countries in the world. Crime rates are very low and travelling around our country is very safe. However, it's always a good idea to remain cautious. The political unrest and fighting that you may have read about is generally exaggerated. The government has signed ceasefire agreements with 17 insurgents groups, most recently with the last remaining resistance of the Karen National Union. So there is little or no fighting now.
Myanmar people are generally calm and happy. By the very nature of their unique traditions they have become known across the world for the genuine warmth of their hospitality. There is little or no religious or racial discrimination in Myanmar. Moslems, Buddhists, Hindus and Chinese often all live side by side in the same street quite happily.

2. What is the best time of year to visit Myanmar?


Myanmar can be visited the whole year around. It all depends on where you are planning to travel. Officially there are 3 seasons: Hot, Cool and Wet (Monsoon). The Hottest period is from March to May, The Monsoon is from the end of May to mid October and the Cool season is from October to late February.

During the monsoon it gets very wet in Yangon and the coastal regions, but in places like Bagan and Mandalay, it is cool and green with only light showers for 3 to 4 days in a week. These areas get only about 20 inches of rain annually compared to 100-200 inches in Yangon.

It is best to visit the hilly northern regions during the hot season because they will remain significantly cooler. In the cool season temperatures can get as low as 0C!

Although Myanmar is classified as a tropical country, the northern regions lie above the Tropic Of Cancer and are in the temperate zone.

3. What are the major events to see in Myanmar?

Myanmar is a land of festivals. There are both religious and ethnic festivals the whole year round, especially after the monsoon season. There are 137 ethnic groups in the country and each preserve and practice their own customs and traditions freely. Check our Calendar Of Eventssection for further details.

4. What customs, cultural differences or laws should I be aware of?

Myanmar is a land of festivals. There are both religious and ethnic festivals the whole year round, especially after the monsoon season. There are 137 ethnic groups in the country and each preserve and practice their own customs and traditions freely. Check our Calendar Of Events section for further details

5. Do I need a visa to visit Myanmar?

Yes at least 6 months valid passport and a visa are required to enter Myanmar. 

A visa can be obtained at your  local Myanmar Embassy or Consulate or you can able to get Myanmar visa on arrival and please find more information at  http://www.mip.gov.mm/visaonarrival/  .
It is also possible to apply visa at the Myanmar Embassy in Bangkok which is a common transit point for many travelers.

6. How do I obtain a visa for Myanmar?

A visa can be obtained at your  local Myanmar Embassy or Consulate or you can able to get Myanmar visa on arrival and please find more information at  http://www.mip.gov.mm/visaonarrival/  . Learn more about visa.

7. Can I use my mobile phone or get Internet access?

There is no international roaming facility for mobile phones in Myanmar at present. You should avoid bringing mobile phones or telecommunications equipment in to the country. If you do, it will be detained at the airport until departure. There is Internet access available for sending emails provided by ISPs: Bagan CyberTech , Myanmar Post & Telecoms and others.

8. What is the best way to travel around in Myanmar once I arrive?

There are a number of different options for travelling around inside Myanmar. The right choice depends on the distance you are planning to travel and the amount of time you have available. Learn more about the choices available in the Getting Around In Myamar section of our website.

9. What essential travel items should I take with me?

Mosquito repellent and sunscreen is a must. We also recommend light cotton clothing, slip-on shoes or sandals, a sun hat, a light jacket or sweater for the cooler seasons / visits to the more northern, hilly regions. Bring any necessary medications that you would normally use in emergencies, such as antibiotics etc. Most medicines are available but may not be the brand you normally use. It's always a good idea to purchase personal / travel insurance.

10. Can I do business in Myanmar?

Myanmar now practises a market oriented economy and foreign investments are welcomed. For further links to information on doing business in Myanmar please visit the Useful Links section of our website.