Myanmar Airways International

Terms & Conditions

USE OF ONLINE BOOKING FACILITY

AGREEMENT BETWEEN CUSTOMER AND MYANMAR AIRWAYS INTERNATIONAL CO. LTD

CONTENTS

  1. Formation of agreement

  2. Personal and non-commercial use limitation

  3. Use of the MAIAviation Online booking facility

  4. Booking rules

  5. Travel requirements

  6. No unlawful or prohibited use

  7. Restrictions on use

  8. Age and responsibility

  9. Disclaimer

  10. No representation

  11. Limitation of liability

  12. Cancellation or suspension of service

  13. Security

  14. Jurisdiction

1. FORMATION OF AGREEMENT

1.1The MAIAviation Online booking facility is owned and operated by Myanmar Airways International Co. Ltd. (8M, "MAI"). The booking facility is offered to you, the customer, on condition that you accept without variation the Conditions of Use herein. When you use the booking facility to make a reservation, you signify your agreement to these Conditions of Use and other terms, conditions and notices. If this is not your intention and you disagree with these Conditions of Use, do NOT use the booking facility. You should get a print-out of these Conditions of Use for your records.
1.2The information contained in the booking facility may change without notice. MAI does not warrant nor represent the accuracy or completeness of the booking facility or any of the data or information contained in the booking facility.

2. Personal And Non-Commercial Use Limitation

The booking facility is for your personal and non-commercial use. You may not copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or sell any information, software, products or services obtained from the booking facility.


3. Use Of The MAI Online Booking Facility

3.1The MAI Aviation Online booking facility is solely to assist you in determining the availability of travel-related goods and services to make legitimate reservations or purchases for yourself and those travelling with you. Abuse of the facility may result in, amongst other things, you being denied access to it.
3.2Other terms and conditions will apply to your reservation and purchase of travel-related goods and services. You will abide by the applicable terms or conditions of purchase, including payment of all amounts when due and compliance with all rules and restrictions regarding availability of fares, products, or services. You are responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the booking facility.
3.3You will use the MAI Aviation Online booking facility to make only legitimate reservations.

4. Booking Rules

4.1You may make reservations of up to 9 passengers in Economy and 4 passengers in Premium Economy Class.
4.2Infants (under 2 years at the time of travel) CANNOT be booked through the MAI Aviation Online booking facility. Children (2 years and above to 12 years and below) must travel with an adult on the same reservation.
4.3Reservations are subject to the applicable fare conditions and the seat vacancies in that fare group.
4.4Once your booking is confirmed, your tickets are automatically processed. Therefore any cancellation or amendment made subsequently is subjected to administrative fees which you agree to bear in full.
4.5Please note that the terms and conditions for changes to bookings and purchases will vary for each promotion, product and services. Please therefore refer to the terms and conditions for a specific promotion, product and service. Changes, at your request, may not be allowed or may require a minimum processing time of varying periods, subject to specific terms and conditions applicable to the type of product or service purchased and may be subject to administrative fees and price top-up which you agree to bear in full.
4.6You will be issued Electronic Ticket for the booking made on www.maiaiviation.com
4.7You must pay at the time of reservation. Fares and taxes will be quoted and charged in the currency displayed in the fare quote. Only credit cards issued by Visa, Master and JCB card may be used for reservations. However, these credit card options are not available in every departure city.
4.8For Electronic Ticket, you must present the credit card that was sued to purchase the Electronic Ticket and your passport at check-in. If you fail to produce the purchasing credit card for verification, MAI reserves the right to deny the ticket holder or holders from boarding.
4.9The credit card holder must be in the travelling party.
4.10Carriage and other services performed by MAI are subjected to MAI Conditions of Contact and Notices and General Conditions of Carriage. By making a reservation through the MAIAviation Online booking facility, you agree to be bound by the MAI Conditions of Contract and Notices and General Conditions of Carriage. These documents are available in MAI Web Site.

Refund Policy

  • Only travel-related goods and services that are refundable in their own applicable terms and conditions will be refunded. Please refer to sections 3.2 and 4.4.
  • 30% of the total payment will be deducted before returning the money to the account that is linked with the credit card which is used to purchase the travel-related goods and services.
  • Refund process may take up to 8 weeks and repayment will only be in the currency of Thai Baht (THB).
  • 100% refund may only be applicable when MAI fails to adhere by the terms and conditions of the travel-related goods and services purchased.
  • In any case, the decision of MAI is final.

Suggestions, Comments And Feedback

If you respond to a MAI published document with information including feedback data, such as questions, comments, suggestions, or the like regarding the content of any such MAI document, such information will be deemed to be non-confidential and MAI will have no obligation whatsoever with respect to such information and may reproduce, use, disclose and distribute the information to others without limitation.

Any communications you send to this Website or otherwise to MAI by electronic mail are on a non-confidential basis, and MAI may reproduce, publish or otherwise use them in any way for any purpose. MAI may use the content of any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed herein, for any purpose, including developing, manufacturing and/or marketing of goods and/or services.

Further MAI may use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including developing and marketing services incorporating such information.


Links To Other Sites

This Website contains links to other Websites which are not maintained by MAI. Similarly, other Websites may contain links to this Website. MAI is not responsible for the contents of those Websites and will not be liable for any loss, damages or injury arising from the contents of those Websites. Any links to other Websites are provided as a convenience to you as a use of this Website, and does not imply the endorsement of MAI of the linked Websites or association with their operators. MAI disclaims all responsibility and liability for the use of linked Websites, which you access and use at your own risk.

Any third party that wishes to establish links to this Website should notify MAI for their intention prior to doing so. MAI may deny permission for any such links to this Website. If however MAI gives its permission for any such links, MAI is not under any obligation to establish reciprocal links with the third party.


Applicable Law And Jurisdiction

The law applicable to these Conditions of Use of Website is the law of The Union of Myanmar and the courts of The Union of Myanmar will have exclusive jurisdiction in case of any dispute.


5. Travel Requirements

5.1You may require a visa for travel to some destinations. It is your sole responsibility to obtain this visa. You must have a valid passport for the duration of your trip and the expiry date must be acceptable in all the countries you enter. More information on passport and visa requirements is available at the embassy of the country or countries you will be travelling to, and the local MAI office.
5.2Fares may not include all airport and passenger taxes which must be paid by each passenger. Such information may be quoted with the fare, and included in the total due.
5.3Some airports have passenger service charges which will be paid by the passenger at the airport. Information on these charges is not given in this Web Site./td>
5.4Certain taxes, fees and passenger service charges, which are incorporated into your ticket and collected at the time of ticket issuance, are refundable in the event your ticket is not utilised. Please approach your local MAI office to obtain the refund.

6. NoUnlawful Or Prohibited Use

6.1You will not use this Website for any purpose that is unlawful or prohibited by these Conditions of Use. You will not use the MAIAviation Online booking facility to make any speculative, false or fraudulent reservation.
6.2You must not:
  1. Resell the service of the MAIAviation Online booking facility; or
  2. Use the MAIAviation Online booking facility for any activity which breaches any law; or
  3. Use the MAIAviation Online booking facility in a way which interferes with its availability for other users; or
  4. Use other means to transact or obtain information if you are unable to use the MAIAviation Online booking facility.
If MAI (in its sole discretion) believes that you are in breach, or will be in breach, of any of these Conditions of Use, MAI reserves its right to cancel your booking without giving you a reason and/or without further reference to you.

7. Restrictions On Use

MAI and its licensors retain all rights (including trademark, copyright and patent rights) with respect to all software and underlying information and material available through the MAIAviation Online booking facility. You must not download or otherwise export or re-export any software or underlying information or material available through the MAIAviation Online booking facility except with the written permission of MAI and in full compliance with all Myanmar and other applicable laws and regulations. In particular, but without limitation, you must not download or otherwise export or re-export any software or underlying information or material available through the MAIAviation Online booking facility in accordance with the written instructions of MAI.


8. Age And Responsibility

You represent that you are of legal age to use the booking facility in accordance with these Conditions of Use and to create binding legal obligations for any liability you may incur as a result of the use of this Website. You are financially responsible for a uses of this Website by yourself. You will supervise all usage of the booking facility under your name or account. You warrant that all information supplied by you and members of your household in using the booking facility are true and accurate.


9. Disclaimer

The MAIAviation Online booking facility is provided "as is" and you assume total risk and responsibility for your use of the booking facility and the global computer network including the submission of any personal or business information. To the maximum extent permitted by law, MAI specifically disclaims and you waive all warranties, express or implied, in respect of the booking facility including merchantability, fitness for a particular purpose, non-infringement of intellectual property or other proprietary rights or compatibility between the MAIAviation Online booking facility and any software or hardware and Year 2000 compliance.


10. No Representation

MAI does not warrant or represent that your access to the MAIAviation Online booking facility will be uninterrupted or error-free or that any information, data, content, software or other material accessible through the MAIAviation Online booking facility will be free of bugs, viruses, worms, Trojan horses or other harmful components.


11. Limitation Of Liability

To the maximum extent permitted by law, MAI is not liable for any injury, loss, claim, damage, including those based in negligence, whether actual, incidental or consequential (including lost profits or other special damages) which arises out of or is in any way connected with any of the following items:

a.Access or use of the MAIAviation Online booking facility;

b.Data, information or material contained in the MAIAviation Online booking facility including the use of such data, information or material to check prices and availability or for reservations, ticketing or any other use;

c.Submission of any personal or business information, including bank and credit card details;

d.Unavailability of the MAIAviation Online booking facility to you in whole or in part or any failure or delay in any way connected with the use of the booking facility because of the global computer network, ancillary equipment, the systems of MAI or technology or any other circumstances, including the use of or inability to use the MAIAviation Online booking facility to check prices and availability or for reservations, ticketing or any other use;

e.The performance or non-performance by MAI or the failure of any function or service associated with the MAIAviation Online booking facility, in whole or in part;

f.Any unauthorised access or breach of security into the MAIAviation Online booking facility through the global computer network; and

g. Any booking or reservation made through the MAIAviation Online booking facility that has not registered or is delayed or is in error. If MAI is found liable for any loss or damage which arises out of or is in any way connected with any accessing or use of the MAIAviation Online booking facility then the liability of MAI will in no event exceed, in the aggregate, any subscription fee and/or service charge for accessing the MAIAviation Online booking facility.


12. Cancellation Or Suspension Of Service

MAI may cancel or suspend your use of the MAIAviation Online booking facility at any time without notice if MAI suspects that the booking facility or your Name/User ID/Privilege member number and Credit Card is being used, or may be used:

a.By persons that have not been authorised by you; or

b.In breach of these Conditions of Use; or

c.In a manner that may cause loss to you or MAI. MAI may, at any time and at its sole discretion and without cause or notice, terminate or restrict your access to the MAIAviation Online booking facility or refuse to give effect to any reservation you request through the booking facility without giving any reason or notice to you.


13. Security

MAI will take all reasonable measures to ensure that information you transmit to MAI using MAIAviation Online booking facility will remain confidential and protected from unauthorised access but MAI does not warrant against unauthorised access and will not be liable for any unauthorised access by any means to that information.


14. Jurisdiction

This Agreement is governed by the laws of The Union of Myanmar and you agree to submit to the exclusive jurisdiction of the courts of The Union of Myanmar.