Myanmar Airways International

Myanmar Airways International (MAI) temporarily suspends Guangzhou operations effective 01 February to 29 February 2020; provides options for passengers of Guangzhou (CAN) flights

Date - 31-01-2020 08:29 PM

 

In view of the recent Novel Coronavirus (2019-nCov) outbreak infection originated in Wuhan, China, MAI will suspend Guangzhou operations temporarily effective 01 February 2020 till 29 February 2020 to assist in controlling the current outbreak situation and comply with authorities’ requirements.

MAI will also ensure the necessary provisions for passengers with flight bookings via direct MAI channels (website, mobile app, ticketing offices and airport counters) to / from Guangzhou (CAN) in mainland China to change their travelling dates without any additional cost, subject to seats availability. Any passengers holding a valid MAI ticket to / from Guangzhou (CAN) are given the following options:

1.    Reservation Change Flight: One-time date change to a new travel date on the same route without additional cost, subject to seat availability. Applicable for all flights to / from Guangzhou (CAN) until 29 February 2020 that was ticketed on before 31 January 2020.

OR

2. Refund: - For Wholly Unused Ticket: Full refund of orginal payment received by MAI. Applicable for all flights to / from Guangzhou (CAN) until 29 February 2020 that was ticketed on before 31 January 2020. Refund requests can be made by email – [email protected] and [email protected]

- For Partial Used Ticket:  Full refund of orginal payment received by MAI. Applicable for all flights to / from Guangzhou (CAN) until 29 February 2020 that was ticketed on before 31 January 2020. Refund requests can be made by email – [email protected] and [email protected]

For bookings made through Travel Agents including Online Travel Agents (OTA), refund requests are to be made via the respective Travel Agents accordingly.

For latest updates and further details, please follow our website – www.maiair.com or our social media channels on Facebook and Twitter. If required, guests can also contact our Hotline number: +95-1-967 0007 for assistance.